Privacy Policy – Value Tow

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

   

• Address

   

• Phone number

   

• Email address

   

• Payment information (processed securely)

   

Non-Personal Information

• Browser type and version

   

• IP address

   

• Pages you visit on our site

   

• Date and time of visits

   

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing towing, roadside assistance, and related services

   

• Responding to your inquiries or service requests

   

• Processing payments and sending receipts

   

• Improving our website, services, and customer experience

   

• Sending service-related updates or important notices

   

• Complying with legal requirements

   

We will never sell or rent your personal information to third parties.

3. Information Sharing

We may share your information only in the following cases:

• With service partners (such as payment processors or dispatch services) to complete your request

   

• When required by law or to comply with legal processes

   

• To protect our rights and safety or the rights and safety of others

   

4. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption and secure payment processing where applicable.

5. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings, but this may limit certain features of the site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Your Privacy Choices

You may:

• Request a copy of the personal information we hold about you

   

• Ask us to correct or update your information

   

• Request deletion of your information, where applicable by law

   

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.