Every call is more than just a job—it’s a chance to help someone in a stressful situation. Here are a few real examples of how we’ve provided towing and roadside assistance across Rockwall, TX, and nearby communities.

Late one Friday evening, a driver was involved in a collision on I-30 near the Lake Ray Hubbard bridge. Traffic was heavy, and the vehicle was blocking a lane. Our team arrived quickly with a flatbed tow truck, safely loaded the damaged SUV, and cleared the roadway to prevent further delays. The driver asked us to deliver the vehicle directly to their preferred body shop in Rockwall—and we got it there without any additional damage.

After a heavy rainstorm, a driver slid off the road near The Shores in Rockwall and got stuck in a muddy ditch. Our winch-out team arrived promptly, using heavy-duty cables and safe recovery methods to pull the vehicle back onto the road without damage. The customer was back on their way to work in less than an hour.

A small box truck broke down on Highway 66 near Royse City while making local deliveries. The driver needed it hauled quickly to avoid delays. Our medium-duty tow truck responded, safely transporting the vehicle to a repair facility in Rockwall. The customer noted how smoothly the process went compared to their past towing experiences.

A Tesla owner experienced a flat battery in the parking lot at The Harbor District. Since EVs require special handling, we dispatched a flatbed tow truck. Using proper loading equipment, we transported the Tesla safely to the charging station. The customer appreciated that we had experience with electric vehicles and trusted us with their high-value car.
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EXCELLENT Based on 21 reviews Goma Musa2025-04-12Trustindex verifies that the original source of the review is Google. I can’t thank Value Tow enough for their fast and professional service. I broke down on the side of a busy highway in Garland, Texas at night—it was dark, cars were flying by, and I was feeling overwhelmed. From the moment I called, their team was calm, reassuring, and incredibly responsive. They sent a driver out immediately, and he arrived faster than expected. He handled the situation with total professionalism, made sure I was safe, and got my car loaded quickly despite the heavy traffic and low visibility. It was a stressful situation, but they made it feel manageable. If you ever find yourself stranded in Garland, especially at night, this is the towing company you want on your side. Highly recommended! abdulkareem musa2025-04-10Trustindex verifies that the original source of the review is Google. Great service highly recommend! Reham Aldoh2025-04-10Trustindex verifies that the original source of the review is Google. Great experience, very Professional drivers Cannot say thank you enough I wish I can give them 100 star. Keep the good work👍🏻👍🏻👍🏻👍🏻 Aya Nadeem2025-04-10Trustindex verifies that the original source of the review is Google. Very professional and got my truck home. Will definitely use again. shadia samra2025-04-10Trustindex verifies that the original source of the review is Google. A 5 star experience with Value Tow! From the moment I called, their customer service was incredibly friendly and professional. They were super fast in arriving at my location and made the whole process quick and easy. Not only did they provide top-notch service, but they also had the most affordable rates in the area compared to other towing companies I called. I highly recommend Value Tow for anyone in need of fast, reliable, and budget-friendly towing services! Hannah Suleiman2025-04-09Trustindex verifies that the original source of the review is Google. Best towing near me in rockwall looked up nearest towing company they showed up and very helpful great communication easy process Noor Thaer2025-04-09Trustindex verifies that the original source of the review is Google. Best tow truck service , professional and best rates and they showed up quick . Good honest drivers Betoul Ajin2025-04-09Trustindex verifies that the original source of the review is Google. 5 Stars – Excellent Service! Quick, professional, and friendly! They showed up fast, handled my car with care, and made a stressful situation way easier. Highly recommend!